Pay Your Bill

Pay your Utility Bill online HERE

City of Rohnert Park utility customers can pay water and sewer bills in several ways: Cash, Check, MasterCard or Visa credit card, automatic debits from bank accounts, and online.  See below for how to pay your bill in the way that's most convenient.

NOTE: In July 2023, the City of Rohnert Park transitioned from bi-monthly to monthly utility billing.

IMPORTANT INFORMATION ABOUT PAYMENTS

  • ACH Payments - Automatic Clearing House payments can be drawn from a bank account each month on the regular, monthly due date: the 5th of each month, or the next business day if the 5th falls on a weekend or holiday. To sign up for this service, please complete the ACH Application and return to the Utility Department with a voided check.
  • Automatic CC Payments - Automatic credit card payments will soon be available on the new payment portal. Thank you for your patience as we enable this feature.
  • New Online Payment Portal  - Our old payment portal was inactivated on June 8, 2023. The new portal is now available here. The new portal will require your new utility account number and customer ID number, which are printed on utility bills beginning in July 2023. Customers may also contact the Utility Department to receive their new account and customer ID numbers.
    ***View our step-by-step instructional video to create your online account here***
  • In-Person/ Mail-in Payments – The City will continue to accept payments received by mail and in-person.


For more information about the City's transition from bi-monthly to monthly billing, please visit the Monthly Billing page.


Pay by Mail, by Phone, or In-Person

MAIL PAYMENTS to:
City of Rohnert Park 
Utility Department 
130 Avram Avenue 
Rohnert Park, CA 94928

PAY IN PERSON at:
City of Rohnert Park Administrative Offices
130 Avram Avenue 
Rohnert Park, California

Click here for map to City of Rohnert Park Administrative Offices

CALL TO MAKE A PAYMENT:
City of Rohnert Park Finance Department
(707) 585-6750
or our Automated Telephone Payment System
(707) 585-6700, Option 1

Pay Automatically from Bank Account

The City of Rohnert Park is pleased to offer Automatic Clearing House (ACH) payments for your City utility bills.  If you choose to have this service, our bank will debit your checking or savings bank account for your water/sewer bill at no charge.  All accounts will be debited on the bill due date each month.

NOTE: Effective July 2023, the City of Rohnert Park transitioned from bi-monthly to monthly billing. The July invoice was the first monthly invoice. Residents using the ACH service will be required to complete a new ACH application, authorizing monthly bank debits to coincide with our new monthly billing cycle.

A service fee of $25.00 will be charged on any direct payment returned unpaid.

The application at the link below should be completed with a VOIDED CHECK ATTACHED if you wish to select this service.  Please complete and return the form with current billing and FULL PAYMENT to:

City of Rohnert Park, Utility Department – ACH
130 Avram Avenue
Rohnert Park, CA 94928. 

Your deductions will begin on the next billing cycle. If you have any questions, please call the Utility Department at (707) 585-6750.

Automatic Clearing House Application

Pay Online

NOTE: Effective July 2023, the City of Rohnert Park transitioned from bi-monthly to monthly billing.
As part of this transition, our payment portal website has changed. Residents using the website to view their account and make online payments will need to register on the new portal.

The City of Rohnert Park is pleased to offer online payments for your City utility bills.  Online payments provide customers the ability to view their utility bills over a secure Internet connection and make payments at their convenience.  Customers can also view comprehensive, up-to-date account information, billing, and payment history, in addition to printing out an invoice and making a payment.

***For additional assistance creating your online account, please view our step-by-step instructional here***

Pay my bill now.